If you are not entirely satisfied with your order, returns may be accepted at ABC Pharmacy. We offer a 30-day money-back guarantee on every product we offer. Please email us at firstname.lastname@example.org in advance to obtain an RMA number (return merchandise authorization) within 30 days of the purchase date.
Before returning the products, please take note of the following guidelines:
- CALL first before sending back your order. Returns will not be accepted, refunded, or honored without calling our office to inform us of the products you are returning.
- A customer care representative will give you instructions on how to make a valid return to our office. You will be given a Product Returns Confirmation number which you will attach to the package you are returning.
- In some cases, when you CALL to inform us of product returns, it’s possible that we will send you a replacement or make other arrangements. This will be evaluated by the Customer Care Representative.
Please email us at email@example.com for further questions and concerns.